At Ava Dental, we believe that a beautiful, healthy smile can transform lives. Our team of dental experts is committed to providing exceptional dentistry in a warm and welcoming environment. We understand that visiting the dentist in Narre Warren can be intimidating for some, which is why we strive to create a relaxing and stress-free experience for all our patients.
Quality Dentistry Made Easy
We strive to be your trusted dental care provider in Narre Warren South, VIC. Whether you seek routine dental care or require more specialised treatments, our team is here to support you on your journey to optimal oral health.
Emergency Information
If you have a dental emergency outside of our opening hours, please contact Hampton Park dental on (03) 9799 3300 or Monash Health Dental services located at Dandenong hospital by calling 1300 342 273 (located at 93 David Street Dandenong).
Patient Rights and Information
As a patient, you have the right to safe, high-quality dental care delivered with respect and transparency. Our practice supports the Australian Charter of Healthcare Rights, which includes:
- Access – receiving care that meets your dental needs.
- Safety – treatment provided to the highest professional standards.
- Respect – cultural, personal and religious beliefs respected at all times.
- Partnership – being involved in decisions about your care.
- Information – clear communication about your treatment options and costs.
- Privacy – your personal details kept confidential.
- Feedback – the opportunity to comment or raise concerns about your care.
For more information, visit the Australian Dental Association – Patient Information.
How to raise a concern with Australian Health Practitioner Regulation Agency - see more here.
Industry Standards and Policies
Our team follows the Dental Board of Australia’s policies and guidelines, which outline the standards expected of all registered dental practitioners. These include requirements around:
- Professional conduct and ethical responsibilities
- Infection control and safety protocols
- Informed consent and patient communication
- Ongoing professional development
You can view these standards in full on the Dental Board of Australia website.
Compliments and Complaints
We value feedback from our patients. If you would like to share a compliment or if you have concerns about your care, you can:
- Speak with our team directly – we aim to resolve issues quickly and respectfully.
- Contact the Dental Board of Australia – for formal complaints about registered dental practitioners, visit the Dental Board of Australia – Complaints and Notifications.
Learn More About Our Narre Warren Dental Clinic By Reaching Out
We invite you to contact us today to arrange an appointment and experience Ava Dental's exceptional care. We look forward to welcoming you to our dental family.